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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128684 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58277 Views
  • 43 replies
  • 7 kudos

Email confirmation from Interac

I am trying to set up auto deposit with my bank and Interac says they will send an email to confirm and for me to agree and give the go ahead but they say it is my Telus webmail configuration which is not allowing that email to get through. Any help?

JDP by Friendly Neighbour
  • 5721 Views
  • 9 replies
  • 0 kudos

Telus mail switchover

Ok so I did everything i was asked to switch over to the gmail powered version at the end of July, choosing a 6th Aug date. So last week I get the same request to switch over which i ignored. I've just gotten a reminder so i decided to check out out....

Issue with Wi-Fi

Recently I have been getting ping spikes on Wi-Fi while playing games like League of Legends, I've never had this issue before. It would spike to 200ms-500ms every 3 mins. I do not have this issue with ethernet. Should I contact Telus Customer suppor...

Internet sucks

Why is it that when you sign a contract with Telus, your service goes to **bleep**. Then your told for a nominal fee you can upgrade. Everything is nothing but a money grab! People are not made of money, and I believe Telus doesn’t care about the lit...

Timesup by Neighbour
  • 1790 Views
  • 1 replies
  • 0 kudos

Migrating to Gmail - Verify contact information

Hi, At the moment, I am attempting to help a friend, who is blind, migrate from the Telus mail system to Gmail. She received the email inviting her to migrate, and to arrange a date for the migration, but when I am going through the process, I get to...

premcomp by Neighbour
  • 4430 Views
  • 6 replies
  • 0 kudos

Resolved! Migration to gmail, what to do with old Telus apps....

So I've migrated my Telus email successfully to gmail. Now what do I do with the old Telus webmail app on my laptop? What about the email client I was using to get Telus email on my PC? And Telus email accounts still on my iphone? Do these apps simpl...

Resolved! Telus Actiontec T3200M Auto Channel Possible?

Is there any way to set the Telus Actiontec T3200M to automatically change the 2.4 and 5 GHz channels to pone that's less crowded? Noticing that mine is running on channels 11 and 161 and it never changes. Nearly all my neighbors are also on the 2.4 ...

Wifi keeps dropping

HI, We recently go telus wifi. We have noticed when playing video games or on video calls the wifi will drop out and not work for a couple seconds and then come back as if nothing has happened. Is there any way to fix this? We've tried restarting the...

nicole_B by Neighbour
  • 3812 Views
  • 2 replies
  • 0 kudos

Internet usage

How can I tell what's using all my internet I'm at 987gb with 4 days still to go

Tammy84 by Neighbour
  • 4526 Views
  • 4 replies
  • 0 kudos
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