Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We recently converted to Telus from Shaw. On Shaw, we had a measily 25 down / 5 up and rarely had audio issues even when 2 or 3 of us were calling in to web, skype, teams, or zoom calls. But now on Telus 150, I'd say at least half of my MS Teams call...
I first received a couple of emails about the upcoming migration. At first, I believed it was a scam. I tried several times to reach a representative-after being on hold fir 2 hours, it then just rang, until I hung up 15 min later and called again an...
Why is it when I live in a city that I cannot get Telus TV when three blocks away they can but there’s no service in my area and I’m stuck with competitor
Is anyone experiencing an outage with their home internet with Telus? I called them a few hours ago and they said that this was a larger outage in the area but I see nothing reported on the Telus website and I'm still without internet. Thanks
Telus just updated my DSL modem to the T3200M. Having difficulty port forwarding and noticed that my new modems IP address is different than my public IP address (via What's My IP or Dynamic DNS Service). I always thought the modem IP address was the...
I have t3200 modem in bridge mode connected to netgear router. Two of my boost devices are connected to it by cat cables. I am still having issues with wifi coverage in some areas but I cannot run cat cable there. I got two more boost devices and con...
Hello, I am currently using Telus modem T3200M. My desktop computer is connected to this modem through an ethernet cable. All my other devices are connected to this modem through Wifi. I would like to know if the Telus Wifi Hub is superior modem beca...
Does Telus have a email contact where i can send existing cabling and proposed new setup to determine what options and equipment they could drop off and what i may have have to provide? They are offering some deals to switch from Sat and Telus copper...
Hello everyone,,We currently have an account but it's bring our own device. However I plan on getting the Pixel 4XL on a contract when it comes out (gonna pre-order). What's the process involve when getting a phone online and shipped? What informatio...
Hi all, We moved to a new house at the beginning of July. During the move, the technician had some issues and swapped our Actiontec T3200M for another, new one. Everything has been fine with the network itself. But then when I logged into the My Wi-F...
