Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus just updated my DSL modem to the T3200M. Having difficulty port forwarding and noticed that my new modems IP address is different than my public IP address (via What's My IP or Dynamic DNS Service). I always thought the modem IP address was the...
I have t3200 modem in bridge mode connected to netgear router. Two of my boost devices are connected to it by cat cables. I am still having issues with wifi coverage in some areas but I cannot run cat cable there. I got two more boost devices and con...
Hello, I am currently using Telus modem T3200M. My desktop computer is connected to this modem through an ethernet cable. All my other devices are connected to this modem through Wifi. I would like to know if the Telus Wifi Hub is superior modem beca...
Does Telus have a email contact where i can send existing cabling and proposed new setup to determine what options and equipment they could drop off and what i may have have to provide? They are offering some deals to switch from Sat and Telus copper...
Hello everyone,,We currently have an account but it's bring our own device. However I plan on getting the Pixel 4XL on a contract when it comes out (gonna pre-order). What's the process involve when getting a phone online and shipped? What informatio...
Hi all, We moved to a new house at the beginning of July. During the move, the technician had some issues and swapped our Actiontec T3200M for another, new one. Everything has been fine with the network itself. But then when I logged into the My Wi-F...
Hey, all this COVID period has definitely meant way more traffic on the home-network, which includes these features: Telus PureFibre 300ActionTek T3200M router Telus Boost WiFi - 3 WAPs deployedApple laptops and iOS devices Samsung Android phones / t...
I recently had my internet installed and at the same time, the engineer installed the phone line at no cost as apparently it was included in my deal at no cost. I'm just wondering if this means that throughout the duration of my contract calls are fr...
So it seems that Telus is all of the sudden blocking Private Internet Access. Their website is not loading when im connected to Telus internet, and the website won't load. Also tried to connect to their servers though the app on my phone, said not co...
It seems that we made a fatal mistake when switching from Shaw to Telus for home phone: we didn't anticipate that Caller ID would show my name, not that of my wife, who uses the phone heavily. I have been told that Telus "can't" change the Caller ID ...
