Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126273 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 57944 Views
  • 43 replies
  • 7 kudos

Resolved! Accessing multiple Gmail accounts

I travel with my job. When I am out of town I used to be able to access m,y email account at Telus webmail by putting in my p/word after my email. Now if I go to mail.google.com it goes to a gmail account I have with a specific organization I am a me...

RonR1 by Neighbour
  • 2413 Views
  • 1 replies
  • 0 kudos

Switching to Gmail

So, I am totally upset with this. I really hate gmail and want nothing to do with it. I guess there isn't a way to opt out, so am I going to have to change my internet account with Telus to get a private mail server? Any recommendations?

LynneC by Neighbour
  • 2474 Views
  • 3 replies
  • 1 kudos

Resolved! Merge Telus Webmail Powered by Google into Existing Gmail Account?

I have an existing Gmail account (primary) and have a Telus email account (secondary) that I have managed together using the merge POP3 feature to pull the Telus emails into my main Gmail inbox. Post Google merger, Telus informs that you need to log ...

shiskow1 by Organizer
  • 6431 Views
  • 5 replies
  • 0 kudos

Call Screen list

Hello My call screen list is full. I use it to screen frequent spam calls so I really don't know the numbers on it yet I need to enter the phone number to remove it from the list. How do I get a list of the numbers on it?

Contacting Support

Hello,Does anybody know any other ways of contacting Telus Support, except calling them or chatting? I can't waste another 3 hours of my time calling on other planet and nobody is on the **bleep** chat.I've had enough, I'm losing my patience...! And ...

Now by Neighbour
  • 5039 Views
  • 5 replies
  • 0 kudos

Short cuts for Original Gmail accout and Telus Gmail

I have had a Gmail account for a long time and with Telus's unfortunate (and almost deal-breaking) switch to GMail, I am now having issues easily accessing both accounts. I have 2 Bookmarks in my Firefox: Gmail and Telus Mail.Gmail is mail.google.com...

Zaneszoo by Friendly Neighbour
  • 2576 Views
  • 1 replies
  • 0 kudos

Email About Overdue Equipment

Hello, I received an email this past Tuesday, July 21, 2020 telling me that my wife he not returned the internet equipment to Telus. I did sent the equipment last year in June. In the current email it says that they give me until June 23, 2019 to ret...

KMP by Neighbour
  • 2673 Views
  • 1 replies
  • 0 kudos

Resolved! LTE Hub

Is it possible to upgrade my LTE smart hub to the ZTE MF279 Smart Hub? We were sent the now obsolete Huawei B612s - 51d. A few of my neighbours were sent the ZTE model and the speed and quality of internet is staggering. If more that one user is conn...

Simone by Neighbour
  • 5897 Views
  • 3 replies
  • 1 kudos

Telus PureFiber Bridge mode / direct connect with own router issue

I just switched to Telus PureFibre. Part of when I ordered I was told I could use bridge mode and the installer that came said I could even just plug directly into DATA1 on nokia ONT (g-240g-a) . I have a Asus Zenwifi XT8 router and Mesh in my house....

Oricus by Neighbour
  • 9111 Views
  • 4 replies
  • 0 kudos
Trending tags
Friendliest neighbours