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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 131116 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58519 Views
  • 43 replies
  • 7 kudos

Resolved! Basic email question

Windows Live Mail was installed years back during a computer upgrade. It's functioning fine, but when thinking of getting a second email account, I remembered that Telus offered free webmail long ago. I read Telus' info regarding the differences betw...

Janann by Advisor
  • 11427 Views
  • 8 replies
  • 0 kudos

wall mount you telus wifi booster

taking legs out is easy you will need 2 flat screw drivers. On the said wiggle frist screw driver in you booster then right beside it the other then work you way around it will pop out easy. There is one screw I said on the legs take that out and sla...

Apk72 by Neighbour
  • 3548 Views
  • 0 replies
  • 0 kudos

How to Internet - port forward

I heard Port Forwarding is not supported by TELUS Cat Sad Can anybody help me how to do this on my Actiontec? I heard from someone that vpn that supports port forwarding can help in this?

Afternoon/Evening Service Disconnections - Squamish BC.

I've been noticing afternoon/evening disconnections (Wired/Wi-Fi) for the past few months - Fiber Optic 300/300. Is this traffic congestion due to Covid-19? Prior to the Covid-19 situation I rarely ever noticed disconnections, maybe a few times a yea...

Vectraat by Neighbour
  • 1230 Views
  • 0 replies
  • 0 kudos

Resolved! Upgrading Internet

I am currently using Internet 15, and I'm pretty sure I'm the commitment period. If I upgrade to Internet 150/150, will I get charged for breaking the commitment?Will I need a technician to come in if I already have a modem (T3200)? Thanks

My last bill was charged $45 for extra usage

Actually I checked my usage when the billing cycle end and it did not over my limit.I call tells customer service and the agent said waive my over usage charge. This is a scam! If not a scam , telus' bill system was hacked!

XZY by Neighbour
  • 1919 Views
  • 1 replies
  • 0 kudos

Best Internet connection for gaming

i only have internet 50 in my home and when i search for the best it just show the internet 50 i mean.. is there a way to increase my speed? i’m really having a hard time connecting cuz it keeps disconnecting on me.

Hauser by Neighbour
  • 2156 Views
  • 1 replies
  • 0 kudos
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