Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
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Hello, I have the new Telus Wifi Hub gateway and I am trying to set it up so that it configures connected clients to use a local DNS server that I have in my LAN. I go to Network > LAN and change the DNS Server address to a local IP on my network, ho...
Hello. I’m doing a full basement reno in our 70 year old house, so all the walls and ceilings are open for excellent access for wiring. We plan to install ethernet cabling and phone lines to several locations in the basement and on the main floor. Ou...
Is it possible to just hardwire the devices so I can have a bigger wifi range without loosing any speed?
I received a phone call from the Microsoft Technical Support Team this morning stating that they have noticed my computer is running off of a compromised IP address from my ISP (which I receive from Telus). They told me they can connect to my compute...
Newbie here… is this the place to ask TELUS some questions.The ground utility box is directly in our front yard. Last year, some neighbors had fibre-opti cable installations and I saw the technicians making connections at that ground utility box. I h...
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Every time I try to log in to the Telus router as Admin, as soon as I press on the login the password changes and sometimes doesn't let me enter.Always it says your password is longer than 15 characters which is not true. Every single time I have to ...
Good Evening, I need to set my public IP address as static IP address so that every morning when I need to connect to the company's server (after turning off the internet router at night) I don't have any problem.I tried the DHCP reservation with MAC...
With working from home, I'm finding my wifi isn't cutting it for everything I need to do. The wired connection works well but is only available in the living room unless I run an awkwardly long cord somewhere else in the house. There are other ethern...
