Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Wondering if it's possible to use the T3200M home wifi, when setting up the Wifi Boosters. I'd prefer to have it all under one, and not have to use the wifi that comes with the Wifi Boosters.
Is it possible to pay for Telus internet with a foreign debit mastercard? (It's going to take 4 months to get my PR card issued so I can open a Canadian bank account, and even then I'll need some proof of address eg Telus bill).
How do I find deleted calls from my home phone number
When I go to "Manage internet plan" under my Telus account I only see Telus Internet XX plans (where XX is a number). Is it possible to switch PureFibre?Do I need to go to Telus store?Does it cost extra, say to switch from Telus Internet 50 to PureFi...
l want to change my phone number
Hello, I have the new Telus Wifi Hub gateway and I am trying to set it up so that it configures connected clients to use a local DNS server that I have in my LAN. I go to Network > LAN and change the DNS Server address to a local IP on my network, ho...
Hello. I’m doing a full basement reno in our 70 year old house, so all the walls and ceilings are open for excellent access for wiring. We plan to install ethernet cabling and phone lines to several locations in the basement and on the main floor. Ou...
Is it possible to just hardwire the devices so I can have a bigger wifi range without loosing any speed?
I received a phone call from the Microsoft Technical Support Team this morning stating that they have noticed my computer is running off of a compromised IP address from my ISP (which I receive from Telus). They told me they can connect to my compute...
Newbie here… is this the place to ask TELUS some questions.The ground utility box is directly in our front yard. Last year, some neighbors had fibre-opti cable installations and I saw the technicians making connections at that ground utility box. I h...
