Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 131168 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 58527 Views
  • 43 replies
  • 7 kudos

Resolved! Gaming

I have Telus purefibre with internet 150 and also have Telus boost wifi. when I play games on my ps4 such as nba 2k20 I lag a lot

Lower speeds Telus Internet 300

From last few days speeds are going down with intermittent failures. At the moment fluctuating between 10-20. I have tried to restart but it didn't solve my problem.

Resolved! Actiontec T3200 MoCA connection

I've looked around a bit on the specific case for Telus Actiontec T3200s and the existing MoCA connection capability. Going in to configure it, I notice it requires a password for devices- I'm not sure exactly how that plays out with wifi devices (ie...

Eno by Helpful Neighbour
  • 5639 Views
  • 3 replies
  • 0 kudos

Telll me about your experience with Telus Internet

My contract with Shaw is ending this fall and I am considering making a switch to Telus for Internet and TV. Can any non-Telus employees give me your experience, good or bad? I am intrigued with having symmetrical speeds and may consider the 1 gigabi...

Nautilus by Organizer
  • 3084 Views
  • 2 replies
  • 0 kudos

New Internet and optik tv installation in home

Hi all, we have an appt scheduled for a new install of fibre internet and tv to our home. I checked outside and see the line coming to a box installed on the side of our house. We are going to try the contactless install....any feedback on this? I no...

seastar by Neighbour
  • 2811 Views
  • 2 replies
  • 0 kudos

Periodic Internet outages when bypassing Telus router

Just wanted to get something on the forum that might be a benefit to others running into the situation I've run into with a number of Telus business and home clients. The problem occurs when you want to bypass the ActionTec router that Telus provides...

rf94z by Organizer
  • 2048 Views
  • 0 replies
  • 0 kudos

Resolved! What type of Fiber to install between telus drop and utility room?

Does anyone know what type of fiber cable I need to purchase to be able to extend from the telus fiber? I live in a detached house with a detached garage with drops from the lane into the garage for the cable/tv/power (cabling then goes underground f...

CoryN by Neighbour
  • 5682 Views
  • 2 replies
  • 0 kudos

Intermittent drop out during the day since the lockdown.

Hi,I'm on fibre internet 150 which we've had since they laid it in my street about 4 years ago. As the installer decided to mount the router in a cupboard in the basement we've been restricted to using everything on the wi fi connection although he d...

Trending tags
Friendliest neighbours