Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Last time I had optik tv years ago it could control my soundbar. Just went back to optik tv and the new slimline 2 remote codes don't work. I've never had a problem with my shaw remote controlling it. What's the fix?
Does each Boost expansion device get its signal from the Boost device wired to the modem? I was hoping that the expansion devices can pass the signal from one device to the next, thereby extending the range from the device wired to the modem, but thi...
Hello,Just wanting to make sure that I don't need an installer visit to upgrade my Telus plan from 25 to 75? I don't have Optik TV so I am pretty sure that no visit is needed, but I just want to make sure.Thanks.
How do we enable port 1 bridge mode on the new telus routers. Had my services moved and they replaced my actiontec. Can seem to find the option in the router menus
I'm interested in switching from Shaw to Telus. I'd get Gigabit internet + Optik TV + Home Phone if I went with Telus. My question is how exactly does it get installed? Currently, My Shaw cable runs from the lines in a lane behind my house to my deta...
We have Fiber our modem is PRV65B444A-S-TS Telus Wi-fi Hub. We are having to re-set the router once or twice a day because certain devices are getting kicked off the wifi for no reason. Examples are my husband's google pixel phone or his window compu...
I have a T3200M router and I have yet to see the uptime go over 24hrs. It always restarts, never at the same time of the day and sometimes will restart up to 5 times a day. I'm starting to get really tired of having this issue as my friend has the sa...
I am using ExpressVPN on my MacBook Pro, running macos 10.13.6 High Sierra. My email client Thunderbird 68.7.0 is no longer able to reliably send email while my VPN is running. Thunderbird puts my outgoing msg in the Outbox, but in fact the email was...
I know that this is constantly changing and that you can enter your postal code on the Telus site to check what is available but I was curious if there was a list of neighbourhoods/areas in Calgary where Fibre Optic is currently available?
My phone line is on fibre will old rotary phone work.
