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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129842 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58376 Views
  • 43 replies
  • 7 kudos

Resolved! White box before the t3200 router

I have a white box with ethernet ports on the wall that comes in from the pole that’s connecting the t3200 router. Can i unplug it to clear out the cache like you do with the router? Have no idea what the white box is called, just assuming it has to ...

Alter by Organizer
  • 5701 Views
  • 4 replies
  • 0 kudos

Windows 10 Security

I just upgraded to Windows 10 (From my old Windows 7). I read that the security package supplied with Win10 is enough and no additional Security packages are needed. Is this true or do I still need to download your Norton Security for my PC. If so, d...

Dieter1 by Neighbour
  • 3610 Views
  • 3 replies
  • 0 kudos

VIP5602

I have two Arris box's in my basement that feed tvs upstairs . My IR repeater worked fine on the old box's but since updating I cannot control the new box's and my popularity in my house is shrinking quickly! Who has had success with Bluetooth remote...

miwavuda by Neighbour
  • 2326 Views
  • 1 replies
  • 0 kudos

Double NAT

I have a Netgear ac1750 that im trying to connect my to my actiontech T3200m. The only way i can get it to work is by using default settings on the T3200m and plugging my ether net cord into the wan or the port1 but i end up with Double NAT. If i use...

Janvrin3 by Neighbour
  • 4058 Views
  • 2 replies
  • 0 kudos

Resolved! No connection via Ethernet cable

Hi there New install - I am trying to access the internet via ethernet cable only - currently the cable is on Lan1.I also want to be able to turn off wifi completely. I have the T3200M. Not finding that info in the manual. ThanksMrfy

Mrfy by Friendly Neighbour
  • 21113 Views
  • 11 replies
  • 0 kudos

Re: Don't Be Shy - Say Hi

Hi i need help ,,, i just want to ask if how to identify spying gadgets thats been connected to my wifi. Im not comfortable in my apartment i fell like someone installed a spying device.

Ojoga by Neighbour
  • 2070 Views
  • 2 replies
  • 0 kudos

Moca Adapter Coax Wiring

Hello, I recently purchased a pair of Moca Adapters. (Actiontec ECB6200) I made a connection to my 3200M, that line then connects to a splitter with 4 lines. 2 of the lines, were installed during my house construction and they both work fine. 2 of th...

Netace44 by Organizer
  • 3899 Views
  • 4 replies
  • 0 kudos

Is it possible to open a port on a Telus modem?

I tried to create a port using the port forwarding tab in the firewall settings for my minecraft sever, it is not working. I have used many different port numbers such as the default 25565, 22, and 80. Is it even possible to open up a port?

back up modem

A back-up modem is critical now that I'm that working at home. 1) Does the modem have to come from Telus, or can it come from a third party as long as it's the same device? 2) Is there a way to rent/purchase a spare modem from Telus online? Thanks

Yikes2 by Neighbour
  • 3142 Views
  • 3 replies
  • 0 kudos
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