Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I tried to create a port using the port forwarding tab in the firewall settings for my minecraft sever, it is not working. I have used many different port numbers such as the default 25565, 22, and 80. Is it even possible to open up a port?
A back-up modem is critical now that I'm that working at home. 1) Does the modem have to come from Telus, or can it come from a third party as long as it's the same device? 2) Is there a way to rent/purchase a spare modem from Telus online? Thanks
Hi There, Our house has lot of devices when you add them all up, AppleTV (x2), laptops (x2), Computer(x1), Apple Watch(x1), eReader(x1), and two cable boxes. We are currently on the Telus 150 plan is it is the max available provided by Telus in our a...
Since Aug 14, 2019 any new emails have not been loading to my Telus account set up on my ipad. All the emails are there when logging into webmail.I have tried deleting the account and setting it up new, but still only emails up to Aug 14, 2019 are lo...
I have my Telus modem in the garage in the basement. A LAN cable runs to the main floor and also to the bedroom upstairs (3 levels). I have one Wireless Extender on the 2nd floor, plugged into the LAN port. The 2nd Wireless Extender is on the 3rd flo...
It says that Norton Security and Secure VPN can be installed on two devices. I would like to install 4 additional devices for a total of 6 (3 iPhones and 3 PC's)It says to call but due to COVID-19, support is slow. Does anyone know what the price is?...
After ordering fiber gigabit, the tech did half the job, the outside part, and said he';d come back. I said but you'll be under quarntine by then. He said no problem, we already started your job. The tech didnt show up, and I managed to book again, t...
What kind of fiber line do I need to run from inside my home to outside? It is going from a low voltage panel, through a conduit, and then outside. Does telus have a recommendation? Brand, specs, ratings, etc? The folks at Gescan didn't know. Also, d...
We are wanting to switch to Telus Internet 300 and Pik TV and I know that the technicians are not coming in to homes right now.We only have coax coming in to the house. What if any cable will have to be installed to provide service to the modem? We d...
The Smart Hubs are limited to wifi connections. I have a ZTE MF279T and am always struggling with having to shut off connected devices, cameras, kids devices etc. etc. Is there something I can do to combat this problem? Thanks!
