Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Why did Telus discontinue Velocity TV and replace it with CTV Speed? CTV Speed as a subpar regurgitated mess of shows which have been a staple of other channels unrelated to the car culture. Seriously Cash Cab? No Barrett-Jackson, no Mecum Auctions j...
My cable channels will freeze intermittently.It will last from a few seconds to about a minute.The tv apps are not affected so Netflix, Prime, and YouTube work flawlessly. I have gone through all the automated reboots and all of the automated trouble...
I have subscribed for stream + 2 months already. Called multiple times because Disney plus activation link is not working. I am unable to activate it. However, issue has still not been solved and no one was able to solve the problem. This is very fru...
I have been trying to access Telus TV app for the past few weeks. I can access the basic channels but not the channels I subscribe to (sportsnet, TLC, etc). I’m hoping someone here can help me. Whenever I call Telus it’s such a run around and frankly...
Hello so I've just gotten the new Telus service here in Ontario. I use the Deco X-50 Poe as my router as I have mesh Wifi system. I've put the NHA20 in bridge mode but it doesn't provide a Wan IP to the router. I've tried factory reseting and then tr...
I have 3 homes without Internet on the street who have the same issue. It's flashing green on the modem. Telus said they would come out in a fricken week.How does this happen? Is some tech accidentally disconnecting random connection on street? Is it...
What does the red explanation mark mean when the system does a check equipment test ?
Hello Everyone,I got an phone call recently with an email regarding a "promotion/discount". Was wondering if anyone else had 587-812-8188 with an email from someone named max (Telus@saledepartment.ca.) Extremely suspicious of this. They had asked Dri...
We have had this telus optic tv one week. Have had problems from the get go. 1) The recordings seem to work now that we subscribe to the service. But when we try & delete a recording after watching the window options don't pop up ie: play, delete, de...
