Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I went to look at the active devices on my wifi with the Telus app on my phone and am getting "Unhandled error. Cannot convert to days as this period contains years and years vary in length"Was working fine a few days ago, maybe has something to do w...
I had fibre installed in my house and then had a power failure after that. When the fibre access was installed battery backup was not included. When the power failed the phone failed as well. Is power backup not included in Alberta anymore?
Hey there! my internal router bit it and so i've connected everything directly to my Telus T3200M. most things seem to be working ok... how do i set up the firewall for transmission torrent client? under Firewall>>Port Forwarding in the modems admin ...
So I have fibre optic internet 300. While playing online multiplayer games like Overwatch, Call of Duty MW and CS:GO I am getting anywhere between 60-100 ms ping/latency. Everyone one of my friends I talk to with Telus fibre optic are getting 20-30 M...
Hello, I’m trying to switch from Shaw to TELUS and hit a bit of a hurdle during the installation. I have a new house with a panel in the basement that houses all my telecom connections. The house is wired for Ethernet and I currently have a Shaw mode...
I just got fiber installed. The technician insisted that the land line needed to be moved to the phone port on the ONT.My wife is not happy that our land line is now subject to a battery backup during a power outage versus the essentially 'always ava...
We have two smarthubs in our home: One older (ZTE MF275R) with a 100GB plan and a newer (ZTE MF279T) with a 500GB plan. The newer hub with the 500GB plan never goes past 10Mmps, while the older one reach much higher speeds - often 25-30Mbps. Accordin...
Hi, my ancient Thomson bit the dust and it was replaced by a T1200H. I was running a Dlink di 604 port forwarded (83) for my Security Camera server (Blue Iris). I setup the T1200H in Bridge Mode on port 1 to my Dlink (port 1 to wan input) and now I c...
Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...
Hi all, After reading many posts here regarding which routers to use I chose a tp link archer 3200. My goal is to remove the actiontec completely. There was a post https://forum.telus.com/t5/Internet-Home-Phone/Solved-3rd-Party-Wireless-Router-for-Te...
