Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just got PureFibre a couple of days ago and it is pretty fast. Only thing is I lost all connections to wi-fi devices like Amazon Echos and IP cameras. So when trying to re-connect the devices, the Wi-fi Network Name SSID - TELUS4587 (on the side of t...
Hi, I have followed some threads and got telus 300 fibre optic internet and just use the internet service and tried to bridge and use my 3 google wifi mesh network. I am finding that I can't get top speeds but when I am not bridged and connected just...
I have a little bit of a unique situation. My townhouse layout doesn't allow for any type of new wiring. Telus recently installed fiber to my unit. I have the following:TV in basementTV and multiple media devices (in entertainment unit) in living roo...
Hello All,First post here... have had Telus 750/750 for a week now. This morning (at about 3 am), it seems my Telus Wi-Fi Hub (white diaper genie style), re-enabled the WiFi services on it, despite it being disabled and being in full bridge mode. Thi...
Two questions about the Arcadyan Boost WiFi devices ... they don't seem to be able to support IP v6 or allow a radio to be turned off. I'd like to use IP v6 and turn off the 2.4 Ghz radio. These devices seem to be configured for an all or nothing set...
I have two devices, an Airport Time Capsule for backups and an airport express for airplay that are set in bridge-mode and non-wireless mode that are both connected to the telus router via ethernet cables. I can get them connected, but the connection...
Tried the gateway address from a direct wired RJ-45 network link ( 192.168.1.254 ), but I get nothing. I don't remember how to access it, I know I did the day it was installed, I asked the technician, but it's been almost 2 months and I forgot the ad...
We have been struggling for a few years with our TELUS internet now. It drops right out randomly, and throttles down to .65 upload and download.We have tried new modems and have had technicians out multiple times. We keep getting told we are trying t...
Will this ever come to telus in the future? I heard from lst year theirs developments of it
Does scheduling and parental controls work on devices (Xbox) that are direct connected via copper / Ethernet to the modem? I have scheduled controls in place to restrict access to certain MAC addresses but they do not seem to work. These devices are ...
