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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129099 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58313 Views
  • 43 replies
  • 7 kudos

Resolved! Telus 24 month contract increased by $44.66 Jan 2025

Check your bills everyone. 24 month contracts are one sided.Telus TV. I compared December to January and saw a reduction of a $10 discount to $2 December shows $10 until September 5, 2025Internet. $30 increase by deleting $30 discounts that December ...

Rocky3 by All-Star
  • 2447 Views
  • 2 replies
  • 2 kudos

Model: RB21TB remote

I have a fire TV, not a stick but the actual TV from Amazon. There isn’t information on programming these tv with the Telus Remote.i only really want to control the power on and off and maybe the volume. is there options there to pair the Telus remot...

Rawberrt by Neighbour
  • 764 Views
  • 1 replies
  • 0 kudos

Recordings disappeared when channels were dropped

Our recordings that we “taped” from Magnolia disappeared from our cloud drive after Magnolia (and a few other channels) were dropped on January 1. Yes, we understand that this is due to a Corus Entertainment licensing change, but Telus should be hand...

tjh357 by Neighbour
  • 1179 Views
  • 2 replies
  • 1 kudos

Sports 911

Why is this on my account on telus tv plus on my phone but this game is blacked out on my optic box but payed for

Arjend by Helpful Neighbour
  • 1213 Views
  • 5 replies
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Don't Recommend Telus: Overcharging Without Notification

I had a really bad experience with Telus and honestly, I can't recommend them. My home internet plan was supposed to be $55 a month. However, when the plan ended, I never got any notification by email, text, or anything else. The service just kept go...

Matt6 by Neighbour
  • 757 Views
  • 2 replies
  • 1 kudos

Telus Rural Hub - noting but issues on 5G

I have had a Telus Rural Hub for 3+ years now and its worked okay. not always flawless but I dont expect that living in the country on Cellular internet. over the last 4 mouths our internet has been absolute GARGAGE, and I think its stemming from mov...

Telus connect app not working

Upgraded to 2.5gb highspeed internet a couple months ago and my telus connect still doesnt work. have call telus support on several occasion and they just keep asking me to try the same things. tHIS IS VERY FRUSTERATING .I have a WIFI6E booster route...

Resolved! How do I bridge a Technicolor NH20T so I can use my own router?

I see that in this gateway's WAN UI there is a choice of Routed, Full Bridged, and Bridged Port 1 (paraphrasing from memory), which leads me to presume that bridging is possible, though I have never seen this array of options. Plus, over the years I ...

Manage Optik Tv Online

When trying to manage my Optik them packs online i get a "Something went wrong refresh or try again later" on the app and on my computer I get "to manage your current package please call". I became a customer late November 2024 and nothing other than...

Siegs13 by Organizer
  • 956 Views
  • 3 replies
  • 0 kudos

Resolved! Channels dropped

WTF!Only 2 renovation channels out of the hundreds they carry and Telus drops the one I watch the most: Magnolia NetworkNot impressed at all

gerald-d by Neighbour
  • 3038 Views
  • 3 replies
  • 0 kudos
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