Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My plan shows that is should include Paramount channel 390 and it is not showing up. Also just recently my plan included Crave TV and suddenly that has changed to a Prime Package. Is Telus making changes to plans and removing channels that have alway...
I had a problem with my modem and called customer service for the swap. Originally I had a new white NAH modem that are installed in pure fiber areas, it had issues and had to request a replacement. Unfortunately they brought an old modem for copper ...
Hello. We have a Nokia ONT, and we have a Telephone 'land line' connected to that (POTS port). We have the ActionTec T3200 and Optik TV.I'm adding a Ubiquiti Dream Machine SE. Ultimately I would like to ditch the ActionTec, or perhaps use it as a Bas...
I submitted a request to move my fibre Internet at the beginning of next month as I’m moving. My plan isn’t quite a year old so I gotta take it with me. I got an email today confirming my request and explaining how to set up Internet at the new locat...
Looking to stream Telus TV+. Can I download this on Roku or is it just available on Apple TV?
Will the speed be faster with 1gb port or Moca Connection ?
Hello, my discounts keep getting removed and I have to keep calling back. I was told that they would be for 24 months...I have wasted so much time and effort calling and calling and I have newborn, this has been very stressful and I might have to cal...
Hello community, I noticed that this week while I am connected to my VPN provider that my upload speeds seem to be only capable of 10Mbps. I am subscribed to 3G with unlimited data addon. When disconnected from my VPN I can get near symmetrical speed...
Greetings againI recently had this problem, and it was fixed for a while but it's back again.When someone wants access to my townhome, they go to a call box and press my entry code. This rings my phone, and I press a number on the keypad to open the ...
restarted modem. flushed dns. did a hard reset on my network settings on my computer via netsh etc.I can't play anything, ended up getting a 7 day ban on CS for leaving games. can't stay online in WoW.it was 100% fine on shaw, but telus... sigh. wait...
