Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
HI there. Just wondering if anyone else is subscribe to this Channel.. Entice TV? My question is.. There are four menu at the main screen 1) Subscription 2) New This Week 3)Quickies and 4) All. I am thiking you have to pay for VOD on 2,3, and 4 but d...
Is there any sort of protective cover you can buy for this remote? I’ve had mine for a couple weeks and the cover has popped off pretty easy, even when it’s dropped on my bed or the carpet. Anyone else have this issue?
I recently had 1.5GB Fiber installed and my my IP address is indicating that I am located in Vancouver BC even though I am in the Toronto area. This is messing up the regional restrictions on some of my streaming services that I use and have no idea ...
Who do we need to contact for contract renewals? Telus reps visited our community earlier in the year and said someone would call us in November. They didn’t.The reps also said the price would remain the same. Just wanted to ensure that will happen.L...
Why does Apple TV drop frames. Specifically watching "Presumed Innocent". I'm watching via Dolby Vision on a Sony XBR Every second or so it stutters and or drop frames. I have version 12
I am trying to access my voice on my home phone. It keeps asking for a mailbox number. I’ve tried my phone number ( 10 digit) and that doesn’t work. How do I find out what the mailbox number is and set up my voicemail message?
Telus TV - Why do you cut in with CTV (Eagles/Commanders) at 1:00PM when KCPQ is showing a different game (Seattle/Minnesota)??? It's been 20 minutes and you guys are still sleeping.
girlfriend wanted sexy times, adult netflix n chill so to speak. so yeah adult VOD is not on the new boxes. apparently can't even add adult channels either. any reason why? do I gotta cast from some sketchy website that steals info to my tv?
I was getting conflicting information about watching 4K channels via a 4K Apple TV box since before I changed over to Telus services. I found it hard to find the information I needed on this forum and different Telus staff told me no, and also yes.I ...
So why are so many songs on Stingray Karaoke not working? I tried picking from the top Rock list and only 1 of the top 8 or so songs on the list would load, most gave a generic "check your internet connection" warning.
