Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi TELUS TV product team: is there any update regarding the picture quality for HD using this binoculars? I am watching NFL right now and the picture quality is truly terrible - looks like my old CRT TV (480p). I have been asking about this since Feb...
how do I enable advanced settings to get to port forwarding? whenever I try to find an answer online they all say to enable advanced settings but i only have system info, broadband, wireless, easymesh, and smart home. what do i do?
This problem was resolved for a while but in the last month the 11pm news will not series record anymore. Is there a future update coming to address this again?
Out of curiosity, what is the reason that when you phone in to set up a new account they ask for several pieces of ID including, in my case, drivers license and passport # to check your credit score, but when you open the account online you only need...
This has been bugging me for awhile. Logging into Telus Boost, under "Connected Devices - Offline Devices", there is a list of 237 devices. I know what these devices are. Some of them are my laptop with an old device name, friends & family that have ...
How do I cast from my iPhone and iPad to the Optik tv?
I am suffering with an issue with the connection from my telus dvr to the telus modem.Every 48 hrs the connection resets twice as below13:22:31Kernel eventeth0 (Ext switch port: 3) (Logical Port: 11) Link DOWN.13:22:31Syslog eventEthernet client disc...
I live in Kelowna (Upper Mission) and my home internet has been down since 11:36 am. Anyone else experiencing this? I’ve unplugged/restarted everything dozens of times and been waiting for a callback from Telus for hours.
Good day, During the early part of 2023, I subscribed to the PureFiber 3Gbps service. A Telus field technician came and hooked everything up for me and upgraded my NAH and Telus Wifi Hub. Everything was working superb and then in late January 2024, I...
Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that a team has scored 30 seconds before it happens on my ...
