Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello! We got fibre connected last week and were so excited as we have been waiting YEARS!! However, we have been having multiple issues ever since. When we pause live tv now, often after one or two minutes, a message pops up that says ‘this channel ...
I am looking for a device to enhance a person’s voice that is making a call on a landline phone. This would be for the person making the call as their voice is damaged and they talk very low.
No other tvs are in use and no recordings are occurring. Why am I told “Pause is not available. Too many TVs in your home are watching or recording live TV”
I'm trying to import emails and contacts from a Telus.net Google workspace account to a new personal Gmail account. I turn POP on with the Telus address and then go to the new Gmail account and try to import, but it doesn't work. The Gmail import win...
As a consequence of the lamentable inability to set up reliable series recordings for "Global New Hour at 6" (erratic) and "CBC News Network the National" (impossible) I have to set individual recordings for these shows, which I do once a week. This ...
Hi Folks, New recipient of the TELUS PureFiber 3Gbps service. I was pretty excited to get this service installed and up and running. The technician finished yesterday and I was all giddy to get into the configuraiton sections of the NHT20 to apply my...
Golden Bachelorette episode 5 is still missing from On Demand after a week.
Hi TELUS TV product team: is there any update regarding the picture quality for HD using this binoculars? I am watching NFL right now and the picture quality is truly terrible - looks like my old CRT TV (480p). I have been asking about this since Feb...
how do I enable advanced settings to get to port forwarding? whenever I try to find an answer online they all say to enable advanced settings but i only have system info, broadband, wireless, easymesh, and smart home. what do i do?
This problem was resolved for a while but in the last month the 11pm news will not series record anymore. Is there a future update coming to address this again?
