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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,689 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

11,111 Posts

Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

4,049 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,418 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

496 Posts

Groups

A gathering place for like-minded people to meet, greet, and discuss.

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Latest forum discussions

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Telus Pure Fibre in Ontario - PPPoE

This isn't really a question, it's just FYI for Ontario (and, I assume, Quebec) customers that have Telus Pure Fibre, delivered on Bell's fibre. In Ontario, Telus has to use PPPoE. Make sure you get the username & password from the tech or call tech ...

TelusTV-21T Incompatibility with Samsung Frame TV?

Having serious problem trying to get TelusTV-21T to work with my home theatre system. Shaw worked fine as an input to my Marantz 7013 receiver and Samsung Frame TV (as does my DVD player, Sonos, and Apple TV), but the TelusTV will not work. It used t...

John_de by • Neighbour
  • 100 Views
  • 2 replies
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Terrible customer service

I have tried multiple times canceling my services with you guys only to be met with “there are no records of you cancelling your services”. I have returned my pvr box and my internet router a month ago yet keep receiving bills for a service that I no...

Maxx by • Just Moved In
  • 23 Views
  • 0 replies
  • 0 kudos

Renewal after the initial two years

Planning ahead. I just realized I have not had anything to bitch about for some time.Posted in the TV forum so this is not about house or cell phones. Has anyone renewed their contract willingly after the initial 2 year contract. Looking for a discus...

Rocky3 by • All-Star
  • 64 Views
  • 1 replies
  • 0 kudos

Outlook classic popping up to login into account

Outlook classic popping up to login into account when I have been using the same settings for years. I use pop.gmail for the server and it won’t connect now. Having the same issue with 2 other computers and the one that uses imap is working.

Liane by • Neighbour
  • 103 Views
  • 1 replies
  • 0 kudos

I'm currently with your competitor

Hi. I'm currently with your competitor. I was thinking about changing over to Telus, however I looked on your website and the cost of a new customer for fiber in Nanaimo BC for 250mg is 85.00?? And only I'd I sign up for PAD, which I do not want to d...

Tommy99 by • Just Moved In
  • 72 Views
  • 0 replies
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Connect App

My telus connect app doesn't show any devices or a network since I upgraded to wifi 6, I have tried Reinstalling the appRebooting everything in orderClearing cache and cookiesUsing another device Any other ideas? I'm missing the ability to turn wifi ...

Formal Complaint - Unreasonable technician charge

On Mar 11, my internet speed was found extremely slow, I called Telus and the staff couldn't fix the problem despite putting me on hold for around 2 hours. Then I asked her to send a technician to my house to fix the problem. On Mar 12, the technicia...

Telus Rewards

So I recently logged on to do a rewards redemption - I had been saving to get my kids the Xbox Ultimate bundle thing. Anyway what it is isn't as important as the fact that I'm missing all my rewards points and the portal appears to be gone / offline....

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Latest from the Neighbourhood Blog

Optik TV Lifestyle Content Free Preview

TV lovers rejoice! We’re offering Optiv TV customers an exclusive free preview of premium lifestyle and entertainment channels until April 14. We’re treating you to some of the most popular channels: ...

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Streaming on TELUS - March 2025

Streaming on TELUS - March 2025 Hey everyone! Hope you're doing well and enjoying the new year! March is right around the corner, and another month means another new batch of great movies and shows to...

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Super Bowl LIX

Super Bowl LIX Another wild NFL season is in the books! The old adage for the NFL is 'any given Sunday' and that rang true this year...there were crazy upsets, injuries and wild storylines, and more d...

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

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