I am a new customer with Telus after being a Koodo customer for many years. Telus called me in March with an offer that was really good. I accepted the offer but right away when the contract came through the amount per phone was $17 higher from what ...
Hi there, Hope you all well.I need help with the prepaid talk & text 100 plan. How do How does Unlimited Nationwide minutes promo offer work on the talk& text 100? Thanks for your help in advance
Just to clarify, if my account says I have unlimited Account Wide Calling, does that mean that I am paying for any calls made domestically or internationally separately? I’m very confused by this concept as it wasn’t discussed with me when I signed u...
I attempted to file a claim with Asurion so that I could repair a Samsung phone on the Telus 'Bring it Back' plan. The claim was denied, and upon a follow up call the representative was extremely obstructive, focusing on little details about the phon...
Is there really only one unlimited Canada US plan available? Just last night I came across the Unlim Can-US 50 plan, and now everything has disappeared except for Unlimited 75, Unlimited 100 and Unlimited Can-US 150. I have a screenshot of the Can-US...
Mobile network is working fine, but, I am not being to use the mobile data services. I am using a Telus. I have re-checked the APN setting as suggested by Telus. Could anyone help what is the issue and how to resolve it? Thank you in advance.
Telus bill shows calls placed in Fort Mackay, AB for a week while I was in camp north of Yellowknife in the Northwest Territories. The camp has wifi but no cellular service, how is this possible? Could someone be using my line? or could my calls be c...
What is happening in Nolan Hill regarding data and cell coverage. this is the absolute worst I ever experienced. We just moved to the neighbourhood and the lack of coverage and service is unacceptable. what are the plans to resolve this. I pay so muc...
HelloI will be going to Europe for few weeks! Can anyone suggest be which SIM card provides the best internet connectivity?
I can't get threw to any agents to ask them why they canceled my order, so I want to cancel my order & get my money back since I won't be receiving my phone....
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