Mobility Products and Services
Discuss TELUS Mobility devices, equipment, and service.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Communicating with Telus

Does anyone know any email to contact Telus? I ordered a phone with them on September 7, 2022. No one ever shipped it, and then subsequently I got a bill for $200. I have tried calling their numbers numerous times. I honestly cannot wait on hold anym...

Dtsss11 by Neighbour
  • 1793 Views
  • 1 replies
  • 0 kudos

will eSim expire if I don't activate it?

I wanted to purchase an eSIM from the Telus website to keep at home until the day I buy my new phone. I don't want to wait a week for it to come in the mail when I actually need it. My question is, If I keep it at home for too long will it expire mon...

Pku by Neighbour
  • 1969 Views
  • 1 replies
  • 0 kudos

Network issue in Lisgar Mississauga

Hi, My husband and I are both using TELUS mobility services for few years now. Recently we moved to Lisgar, Mississauaga and to our surprise we don't get any TELUS signal inside and even outside the house. Is there any solution to this or I should ju...

Heena by Neighbour
  • 1688 Views
  • 1 replies
  • 0 kudos

Resolved! Prepaid phone plan not working

Hi, I recently ran out of minutes for my phone plan, so topped it up. When I call #123 to check my balance it says I have $25. However, when I try making a phone call, it still says "your funds are insufficient"...I'm a little confused! Any thoughts ...

Receipt/Invoice w/ a Prepaid

I am looking to retrieve receipts/a bill of sale from current and previous prepaid plans. I require these to submit for reimbursement for work receipts, however I cannot find anywhere online where these receipts would be. There is no billing tab in a...

KennedyR by Neighbour
  • 1612 Views
  • 0 replies
  • 0 kudos

Phone orders

Is anyone else still waiting for their iphone? Cause i am and still have yet to receive any email updates about shipping or anything.

JaBlake by Neighbour
  • 8827 Views
  • 12 replies
  • 0 kudos

Text says u got a refund

I got a text today stating After a Billing mistake, Telus Communications sent you a refund. Then it’s a link I haven’t clicked it as I don’t want too just wondering if this is real, the number is +1 (888) 614-5566

Jayden by Neighbour
  • 1714 Views
  • 1 replies
  • 0 kudos

Whatsapp on a tablet data plan

Can I use Whatsapp on a tablet data plan ? I know that even though there is a phone number associated to the sims, phone calls are not allowed or SMS are not allowed (well allowed but at 0.50$ each sent sms I think).WhatsApp (or Signal) requires a ph...

Trending tags