Ever since hurricane Fiona hit NS, I have had horrible....I mean horrible!...service. I was able to answer and receive calls before at my house, now I'm unable. With no cell service, my data is no good either. Even on my way to work I have two areas ...
I have a Canada us plan, data works but calls drop after 1 ring. Tried turning off the phone, no change. Roaming on ATT in Myrtle Beach. Any suggestions?
I have switched my TELUS SIM card to an older "unlocked" Samsung S8 and it is now asking for a PUK (Personal Unlocking Key). I have been on hold with TELUS phone support for over and hour and to know if this PUK can be obtained online or do I have to...
Hihi,My question is, if i lose my sim card and not my phone, and I get a new one, would I still have the same account number?Thanks
Just wondering if its normal to send a new customer agreement in French only. I understand Canada is a "Bilingual " Country. I did NOT receive an English copy of the new agreement and have struggled to contact someone who can provide this for me.
Lately I have been unable to report text spam to 7726, as per Telus page Report a spam message. When I try to send it, I get a response in red, "Message not sent: invalid message". Why is this happening?
I am looking at participating in this program but what am I paying for upfront?What am I paying for through my monthly payments? If I am paying 20 dollars extra a month does this go toward the phone?and what is my end cost? iPhone 14 Pro MaxDue today...
Are second or third generation Iphone SE's compatible with Telus' prepaid network?
My contract is almost up and I need to “bring back” my devices for upgrade. I want to do it online and avoid the $50 connection fee. How does it work? I pick out the new device and order it. Do I return the old one right away or wait till the new one...
Anyone have a hint for how to get a hold of anyone at Telus. After the last two days of waiting on hold for hours with different numbers, and trying the online chat which never works. I get to #3 or 2 in the que and it freezes. How is anything suppos...
