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how to cancel roam like home

I live on the border of the USA and have had issues with picking up USA towers and being billed for roaming for the last ten years. I recently accidently signed up for roam like home and did not know that it would automatically renew for ever and eve...

Tundratoad by Friendly Neighbour
  • 5536 Views
  • 2 replies
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Can't Change Incorrect APN Settings

I have a brand new, unlocked Nokia XR20. Mobile data works fine, SMS messages send and receive without issue. I cannot receive MMS messages (group texts, or pictures), however I seem to be able to send them. My MMS proxy and port are incorrect, howev...

jedward by Neighbour
  • 2617 Views
  • 3 replies
  • 0 kudos

Resolved! Activating a new SIM card online

I keep getting an error message while trying to activate the SIM card sent with a new phone A Verification code cannot be sent to the selected address at this time. To receive a code please choose the SMS method. I have requested that it be sent to o...

KMSEng by Neighbour
  • 7250 Views
  • 1 replies
  • 0 kudos

Tablets

Has Telus ever offered more options for tablets? Im wondering why the only selection is from Apple, nothing good from Samsung? I would buy one so dam fast if you guys did. Apple is a joke and lessens the life of their products to make money, or at le...

Third party event billing

I was looking at my Telus bills and for the past 5 months I've been billed by a third party company called Boku for $16.99. When I called TELUS they said yes third party billing can happen and yet I have NO record of them having permission to bill me...

Collections.

I had a mobile account put in collections in 2014-15 and it was on my credit account for years. This year around January it was no longer on my credit it was for $2288 something like that now a new credit company supposedly has it and said that they ...

Hez75 by Neighbour
  • 10125 Views
  • 4 replies
  • 0 kudos

Changing provider

My plan ends in 6 months. Is it possible to return my bring it back device and switch providers to without an extra fee? How does it work?

CB10 by Neighbour
  • 2839 Views
  • 2 replies
  • 0 kudos

Lake Country mobility sporadic at best

Telus three years I’ve lived here. Will you please invest in the largest growing community in British Columbia? Lake country.Your reputation is drastically being beat up here. People have local media forums discussing how to get out of their contract...

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