Mobility Products and Services
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Top up glitch money lost

In July 2022 I topped up my 12 year old son's account with a voucher. I allocated the money to the auto renew but now the money dissapeared from the account. I called and they alleged the credit was used on internet during the last week. He did not p...

SIERRA by Neighbour
  • 1620 Views
  • 1 replies
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Been getting Odd IP addresses for quite sometime

Hello,I’ve been a mobility customer for a while.I’ve noticed my iPhone obtains an external mobile public IP address for the past couple of years from a small pool:207.228.78.0/24The IP address most of the time lists me as in Calgary when I’m 3 hours ...

Dgc by Helpful Neighbour
  • 8940 Views
  • 9 replies
  • 0 kudos

Credit limit

Hi. I was just wondering if there’s a way I could see my credit limit (if there’s any) on my account. When I opened my account in November, I was told I had a credit limit of $300.There’s nothing on my account when I check on the app or on the websit...

Telus Corporate sponsorship?

Hello I am Improviser Augustine I enquiring if Telus shareholders would authorize corporate sponsorship of the new world order development campaign. This is critical to peace and security. I require cell phone service but the campaign has run out of ...

Iphone 13 two providers

Good morning I have my Iphone 13 with TELUS, and a work phone with Fido. Carrying two phones is annoying is there anyway (eSim perhaps) I can use the Iphone 13 with a Telus esim and use the physical Fido sim as well for that line? or some variation

Scam

My name is Damaris and I´m a freelancer. I supposed translate 200 medical articles English to Portuguese in 3 days, I send the files by teluscompany@gmail.com, they told me that the payment was in process but I need pay BRL 500 so I could recive my m...

Horrible Service

Has anyone else had the worst service in the last few months live 45 mins out of Edmonton and no matter where I am in Edmonton or surrounding areas constantly dropping calls. I continue to call Telus they get me to reset network settings it doesnt he...

Shantel by Neighbour
  • 2859 Views
  • 3 replies
  • 0 kudos
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