Can't access the Usage on my account no matter what I try, either the myTelus Android App or the myTelus web portal. It's also where I turn data access on and off on my children's devices so sort of important.
Telus three years I’ve lived here. Will you please invest in the largest growing community in British Columbia? Lake country.Your reputation is drastically being beat up here. People have local media forums discussing how to get out of their contract...
How can I order or upgrade a new device without a new plan or SIM?
Hi, Can I upgrade a new device on my account using a different atm card? For example I still have two devices ongoing installment and one is fully paid so I have 3 sim cards on line and I want to upgrade or replace the fully paid one but I need to us...
In July 2022 I topped up my 12 year old son's account with a voucher. I allocated the money to the auto renew but now the money dissapeared from the account. I called and they alleged the credit was used on internet during the last week. He did not p...
Hello,I’ve been a mobility customer for a while.I’ve noticed my iPhone obtains an external mobile public IP address for the past couple of years from a small pool:207.228.78.0/24The IP address most of the time lists me as in Calgary when I’m 3 hours ...
Hi. I was just wondering if there’s a way I could see my credit limit (if there’s any) on my account. When I opened my account in November, I was told I had a credit limit of $300.There’s nothing on my account when I check on the app or on the websit...
I am unable to activate a new SIM card online for a pay as you go plan. The system continues to glitch at the payment confirmation stage. Please advise.
Hello I am Improviser Augustine I enquiring if Telus shareholders would authorize corporate sponsorship of the new world order development campaign. This is critical to peace and security. I require cell phone service but the campaign has run out of ...
Good morning I have my Iphone 13 with TELUS, and a work phone with Fido. Carrying two phones is annoying is there anyway (eSim perhaps) I can use the Iphone 13 with a Telus esim and use the physical Fido sim as well for that line? or some variation
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