HI Telus Forums, I wanted to post in case others have had this issue. I opened a "business account" at a telus store the other day where I provided my company's BN and incorporation date. I asked the rep whether the credit check goes to the business ...
That was the most painful experience ever. Thought I would take advantage of the great deals on phone plans. Ordered online, esim, okay. Then it became a nightmare of constant texts, emails and calls and even an instore visit to verify and validate. ...
Hello,Has anyone else experienced this error when trying to click on a new Iphone to upgrade within the My Telus app and/or webpage. When I click on the phone I want, which is step one I get a banner that says"Looks like we ran into some problems. If...
Our two Telus mobile numbers were on our individual accounts for many years with Telus however, in June 2024 a conman switched our phones to a business mobility plan without our knowledge telling us that we will save $10 a month. In December 2024 Tel...
Hi all, I received a call with an attractive promotional offer. I asked for it to be verified via email and they sent an email from - telusmobilty@promotiondeals.ca. The email was a little short on details so I asked for further clarification, which ...
How do we get every single person who thought it was OK to preface marketing and advertisement texts from Telus with [Urgent!] fired? Its absolutely unforgivable behaviour.
I’m facing a serious issue with Telus that’s impacting my business and personal communications. While traveling in Mexico, I was advised to switch to a $115/month plan to avoid roaming charges, but Telus never activated it. Instead, charges piled up ...
I got the ZTE box a month ago and when i make or recieve a call antenna led turn oranges. the user guide say the device connect to UTMS when led are oranges. I tought this was an LTE device. Voice call quality is very poor compared to a call made fro...
So Telus gave me a deal which included a new phone. Pretty sure it’s not a scam, but time will tell. The phone arrived Friday Mar 14 but it was the wrong one. A Telus rep called me to rectify the situation and sent a label to return the phone I had r...
I have a Canada US Mex plan and I arrived in Mexico and my phone won’t connect. It worked in USA and then when I took it off airplane mode after the flight to Mexico it wouldn’t connect. I’ve reset the phone, the network settings, chosen all 5 carrie...
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