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Beware of scammers pretending to be Telus/Koodo

A Pakistani company called Expert Tech Solutions, which impersonates Canadian telecommunications companies to defraud unsuspecting victims. They offer TELUS customers a deal on a new phone and trick them into changing the password to their mobility a...

Edsel by • Neighbour
  • 461 Views
  • 0 replies
  • 0 kudos

Door to Door Rep SCAM

We live in Brampton and two door to door reps, Rissalat and Tayden, sold us on the internet, phone, and TV bundle a few weeks ago. They said the Stream+ Premium would be FREE with the bundle but no such service exists (it is $43 a month, minus $28 fo...

Price match

I get a link to the price match garuntes form that takes me back to the main help page no form. I've called in twice, spent 6 hours on hold and no one will help me. Does the program still exist? Does anyone have access to the form?

Resolved! Prepaid Mobile Plan

Hi,Is there a phone number I can call to speak with a rep? My prepaid account was topped up at the beginning of the month. The account states that it does not expire until April 29th. I have been unable to send or receive and messages since. Was not ...

ISMack by • Neighbour
  • 1705 Views
  • 5 replies
  • 0 kudos

Linking my account to Disney etc?

I signed up for stream plus. It’s an extremely frustrating process to link each service. Can’t there be a simple way instead of jumping through hoops??!? anyways i have a disney account. How do I link my Telus account to Disney?

Mapleleaf by • Friendly Neighbour
  • 250 Views
  • 0 replies
  • 0 kudos

Something Went Wrong

I can no longer use my app on my iphone, when I try to use the mytelus app it says something went wrong and wants me to reset my password which I have done several times but cannot log in. I can log in via a web browser on my laptop but cannot with m...

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