Telus loyalty means nothing They are more concerned about deals for new customers When you talk to a loyalty agent they talk down to you and seem like you are wasting their time Any long time customer should switch providers then sign up with Telus l...
Hello, I applied for a Mobility for Good application for seniors two weeks ago, I still haven't received any response yet. Also I emailed the dedicated email for that program for an update, no response. Is the program still active, or simply just tak...
My billing cycle ends today it’s my first bill and I’m kinda confused, it says my total is zero but it clearly shows my phone plan price and everything there, I payed it just to safe and early acouple weeks ago but i don’t know how it works will it b...
I want to get a family member a newer phone and noticed the plans aren’t even ones I know of. The current phone is a 6s, I want to get them the 11 mini. They currently have the Peace Of Mind plan. Worst case I simply buy an unlocked phone for a bit m...
Has anyone else had no data today? If I am not on wifi I cannot access the internet, send iMessages, access online podcasts or music, etc. Located in Edmonton, AB! I have turned my phone off and on, disconnected and reconnected to data, turned airpla...
I am currently working during the daytime in Valemount, BC. I reported to Telus Mobility early last week that I was having spotty or no internet in downtown Valemount even though I have 3 bars of 5G. I was disappointed with the response that I got at...
I recently purchased an ipad with cellular. My current phone plan as plenty of data. How do I add the ipad to my phone plan?
Hi there, I recently picked up a Motorola G Stylus phone (upgraded from a Samsung J7 2017). Everything works fine, except there is something odd with the MMS messaging. Basically, I can receive MMS messages when I'm not connected to my wifi. But the ...
I'm in Spain with a Pixel 3 XL. It isn't connecting to any networks. I've turned on roaming and tried resetting wifi + data settings. Please help, obviously with no service i can't debug easily.
What's the word on moving from one province to another? - will TELUS move my device from an Ontario service address to a BC service address? Any restrictions?- will TELUS port my number between provinces (e.g., use a 416 number as a "local" number in...
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