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WiFi Calling Not Working with Building Intercom

My apartment building intercom is connected to my mobile number. I receive a call when someone buzzes my unit, and in turn I can talk to the person via my phone, as well as unlocking the front entrance door by pressing an option during the call. I ha...

zentrum by Neighbour
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ORDER

I ordered the galaxy Z flip 3, 3 days ago but still did not get any email with info. Is Telus having any delay on the online orders?

MTZDR by Neighbour
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Poor data reliability in Burns Lake

I noticed when in areas like Burns Lake, I have a 5G connection, but the data streaming in very sporadic. It seems sometimes I can load things quickly, and the next time it just times out. All this while having a full 5G connection. I was told that d...

Resolved! Vacation suspension

I'm heading for Mexico and Panama for the next few months. Telus wants $30 per month to hold my number. I thought about changing my plan to the cheapest one available but it's still $30. Thinking of porting my number to a VOIP, or just canceling my s...

goat by Neighbour
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Mobile Plan for Hotspot - Competitiveness Request

Dear Telus,I've been waiting very patiently for my favourite Purple brand to come out and match both Rogers and Bell with the ability to share Mobile Data plans with Hotspot Devices. Both direct competitors have had $10/mo options for ages now and th...

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Bronco6G by Neighbour
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Resolved! Texting Issue to Rogers?

So far things are going smoothly now with my Motorola G Stylus (2020), however...something I just ran into and was wondering if anyone has had any experience like this. I can text to any of my contacts except for one; he is on a Roger's plan using an...

jhong75 by Friendly Neighbour
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Resolved! Switching to new device

I recently purchased a new Samsung device, and transferred my number from the old phone ( cracked screen and outdated), to a new phone. Upon transfer I was charged by Telus as if I were a new customer, needing a new number and a new account. To the t...

NK1111 by Neighbour
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"Buy Now" for new mobile device giving error

When trying to purchase a new device the following error continues to occur on the "Set up your device and pick your plan" page. We have tried the process from several locations and the issue persists. ZqVlHjj.jpeg (2560×1390) (imgur.com) Is there a ...

Resolved! Changing plan to pre-paid

I want to change from my peace of mind plan to a monthly pre-paid plan to save money but would also like to keep the number I have now how would I do that? Is there a number I'd have to call?

JMBell by Neighbour
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  • 1 replies
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