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Smart hub

I have a smart hub for my Main home. However I need to travel to my summer cabin for work. My question is “why can’t I move my smart hub and still get service. A service I am paying for based on data usage that uses cell towers”. Why does Telus restr...

Dashman by Neighbour
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Resolved! Is Bring-It-Back basically a lease program?

I'm curious about Bring-It-Back, and I've read all of the details. Isn't it really just a lease program? Do I literally own the phone, or does TELUS own it until my two years are over? I know it is semantics, but I wonder how this compares to non Bri...

Flanuck by Neighbour
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SIM Card

Hello, I just upgraded my phone from a 6S to an XR and need to know whether I transfer my SIM card from my old phone into the new phone to be able to keep the information from old to new phone.

Smart hub 0 upload speed

we have had the hub for about a year no real issues now starting yesterday 5 to 15mbps download speed (really good) Zero upload speed. Called telus no help. I turned it off unplugged it for 30 min. Still nothing hit the reset button still nothing ple...

Rob1975 by Neighbour
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  • 1 replies
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