Telus Account closure
I have cancelled my Telus account and have paid all my bills, without missing any. Why is my credit report still showing as the Telus account is open ?
I have cancelled my Telus account and have paid all my bills, without missing any. Why is my credit report still showing as the Telus account is open ?
Good day everyone: I see that we can return old phones and tablets to Telus (factory reset) but we also have a couple of laptops. Will these be accepted as well or should we just take everything to the near by Staples store? Thank you for your time.
I have 4 complaints with Telus. Telus should have shipped a new cell phone in Nov. 2024. It never arrived at my home. I talked 4 times with different staff and Telus never called me back. I don't need this "new cell phone" but they continue to send m...
Hi - I have a Samsung J3 (2018). Whenever anyone sends me a text with a picture, I get notified that I have a text with the download arrow. When I press the download arrow I get the message "Failed to download attachment from multimedia message. Try ...
Tried signing on for 3 cell lines. But after couple weeks sim cards never showed up, so gave up and called Telus to cancel sign up... Long story short - over a period of time I have spent 8 hours talking to the folks in Guatemala City or wherever it ...
My tree farm near Aumond Quebec has little to no mobile signal, it seems to be a ‘dead zone’. I read about Telus actively adding towers to their Quebec infrastructure, and I would open to leasing some land for a tower, to help improve mobile service ...
Please can any staff member reach out I don't know what to do.... I placed an order and have yet to receive any updates. Tracking is stuck on order placed. It's frustrating because webstore says fast shipping. I can't seem to get ahold of anyone when...
Anyone else still waiting for their Samsung upgrade? My order status has been "processing" for several days even though my order confirmation indicates the ship date would be January 29th.
Dear TELUS Mobility Customer Support Team, I hope this message finds you well. I am writing to follow up on my recent request for a price match on my TELUS mobility plan, which, to my understanding, has not yet been processed. I spend $48.09/month jo...
If a person anticipates being in Europe for more than 30 days, how does one extend the Europe 30 day Easy Roam Pass?Is it necessary to log into MyTelus and reapply or can it be set up to automatically extend for another 30 days? Thank you!
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