Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...
It appears Telus has terrible service in the Okotoks area. The community Facebook forum has multiple customers complaining about the service due to tower issues. When will this be fixed? As a former Bell customer I never switched to Telus so that I c...
Hi everyone, We’re currently experiencing an odd issue on Telus Mobility where certain accounts—and therefore certain devices—are not receiving traffic reliably. From our testing, there seems to be no discernible pattern tied to the specific device o...
Why is the Smart Hub so unreliable? Mine is constantly dropping, today Telus sent an email saying we had moved the Smart Hub and cut off our internet. We got this service for our cottage and are not there most of the time. The only resolution they pr...
Got a call from someone claiming to be from Telus, they knew my cell number, email address and backup number, also the telus account number. They wanted to give me a discount on my service, they wanted a number that was texted to me so they took cont...
I was told by Telus that I can receive SMS messages on my prepaid plan while traveling in Europe. If this is true does anyone know how to set up a phone to allow messages to be received? THX
On November 29, 2024 (Black Friday) I called into the telus to see what offers they had on that day for me to take advantage of as well establish a 5th line.The person I spoke with on the phone proposed a deal for me that would be $40 a month per lin...
My wife and I have been customers for close to 20 years, In March 2024, I signed a new two year agreement that included two 24-month equipment discounts for $5 and $10, valid through to March 2026. These discounts were removed in December 2024 withou...
Hi There are many discussions on Telus forms about people getting charged when they thought their device was off. In my case I always have to fight with Telus after I get back home for erroneous LD roaming charges in the International LD plan. This p...
Hi,I bought the Telus Business Plan for 4 Lines, I had been promised as below. (Bought on November 30)Each Line (Each Number)Pixel 9 Phonewith $ 0 Down + $ 0 per/monthPixel 3 Watchwith $ 0 Down + $ 0 per/monthwith 0 per month planSo Total I bought 4 ...
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