I did an online device trade in with Telus back in October. Its still showing in transit after 5 weeks, tried calling Canada Post with no luck. Called Telus multiple times and no one is able to help. This phone is from bring back program and telus ha...
I live in the sticks with no other internet except my hot-spot, no low-speed data coverage and my contract says so many GB's worth of high speed data after which it's low-speed. The problem is that there is NO low-speed data service. This amounts to ...
I'm being addressed such as "Hi, FamilyName", either some monkey could not decode a complicated from that says 1st Name= xxxx & Family Name = yyy or some even worse moron thinks that it is proper to address people by their family name only. You can a...
I want 20 rings or more
I recently received a text with an exclusive loyalty offer that offered to waive my existing device balance if I upgraded my device … then when I went my local store Telus refused to honour the offer. Anyone else have this issue? My suggestion would ...
Hello, I activated new mobility services recently and when I put the sim in, I receive a text from Telus that account services have been suspended and to contact Telus. They then tell me to email fraudfax@telus.com with 2 pieces of government issued ...
Just recently upgrade my cell and Apple Watch. All information from old phone to new phone was transferred using eSIM. Been trying to pair phone and Apple Watch but for some reason, watch isn’t syncing to cell phone plan using the unlimited $10 servi...
I'm livid at the misleading conversation I had with one of your sales team and contradict the bill completely.One of your sales rep, door to door, Mr. HIEU MINH NGUYEN, Calls himself Jed\ Jakey in London, Ontario.He sold me a combined package for ($3...
How do I change the # of rings before my voicemail answers?iPhone SE2
I have a phone to return to Telus through the bring it back program. Now that Canada post is on strike do I just ship it via a courier service and pay out of pocket or?
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