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no service in usa

We are traveling in the US and we have a North America plan with Telus. We lost service June 26 2024 around 6pm and couldn't get it no matter what I did. now this morning it's working but just wanting to make sure if there is a setting I need to adju...

ctoucans by Neighbour
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  • 5 replies
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Resolved! Cannot Access Play Store

I am setting up a new phone user at our house. She has a xxx@telus.net account and all is well with email and the calendar. HOWEVER, to download Firefox browser we need access to the Google Play Store. Unfortunately access is denied? Do we need to se...

Rick81 by Coach
  • 3900 Views
  • 4 replies
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Shipping

How long did it take after you received the your order has been submitted for shipping , for the order to physically ship out? I received the email yesterday that my order was submitted for shipping but no updates since.

Kay420 by Neighbour
  • 1498 Views
  • 1 replies
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Poor cell signal

We just moved into Keswick Landing and are experiencing the worst cell reception ever. We have three cell phone with our plan. This service is not worth the money we spend with Telus with this crappy service. You need to fix this. You pride yourself ...

Poor Plan Options

Is it just me or do the plans on offer seem like they are very poor in terms of options. I don't need 200 GB of data. I have wifi and internet with Telus. Why would I need 200 GB's .120 is more than enough for me and my wife but the only option for u...

Jjmh1991 by Neighbour
  • 1105 Views
  • 1 replies
  • 0 kudos
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