Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...
Using an adroid tablet when in the Telus TV+ app and click on any recordings I get "Playback Error - Video playback unavailable, error TVPE-99999. Decorder Failed: c2.android.avc.decoder". I also get this error when I go into Guide and select a chann...
Telus doesn't seem to offer any phones with micro SD options which interest me, and that means looking elsewhere for phones. The Sonim XP10 simply doesn't offer me what I want for the price, as far as storage and memory go. I'm curious about the Ulef...
Hi, I am a current Telus customer and I have a mobility plan. I am considering purchasing an LTE Samsung Smartwatch NOT from Telus and adding it to my account with the "OneNumber" feature. I understand there is a monthly fee to enable this feature. I...
I have a Telus prepaid account with a Chinese cell phone and I would like to keep this prepaid account since there is money in it and buy myself a Samsung Galaxy S21+, is that I can put it on my prepaid account, is it compatible and just put my SIM c...
I ordered a new phone with the Bring It Back Program and received it a few days later. Unfortunately, a family death occurred and I was not home to sign off on the package and had to go out of the country for a week. I tried to pick up my package tod...
Hi there,I was just curious what is Telus's code of conduct when disconnecting mobile services? I will be honest, my family has run into some major financial hardships and my payments fell behind and I was trying to do what I could with what I had. B...
so i don't understand why when you want to upgrade to a newer phone you have to get a new plan. why do we have to get something don't want and plus don't have the money for. makes no sense because of that don't want to upgrade. Tried to upgrade wifes...
Hi,I have set up my daughters pre paid account for an auto top up through a Credit Card. I was surprised to find that Telus has charged my card 11 times for the minimum top up amount over 2 days. But the balance is $0 and she cannot make any phone ca...
Over the last few weeks my iphone 12pro has been dropping the network, im in downtown vancouver and I am on 3g a lot of the time and cycle my airplane mode multiple times per day. As I have understood it may be an issue related to an iphone update; a...
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