It has been for years with my old phone (s9) that the signal connection for regular cellphone service was always in 2 bars. About half a year ago I upgraded my phone (s23) now the signal connection is even worse often only has 1 bar. My friends have ...
I have closed my mobility services with Telus in January of this year (2024) due to moving to other country. I called the customer service. Was redirected to the billing department. I’ve paid all the outstanding balance and was told everything was ok...
Does anyone else experienced non stopped drop calls with Telus network? For the past two years my wife and I are not able to connect any calls and if they do connect they drop off. Wondering if anyone else in the GTA is experiencing this?
I am trying to get in touch with the highest point of escalation that I can get to. I have been dealing with Telus reps for over 1 month now in regards to a win-back offer that I was promised. I have been billed incorrectly since day 1, and have been...
I'm sending emails to phone number xxxxxxxxxx@msg.telus.com but it's not coming through (to text). Is this still an option for Telus or do I need to change parameters on the phone to start receiving texts from email? Bell and Rogers email to text wor...
Hi, I travel between Canada and the US every day for work and am constantly getting messages like “welcome back to Canada!” etc. Hoping for a way to turn off text messages from Telus each time I change countries, without just blocking the number (I s...
I am with Telus with 2 lines. At my home address, the network connection is Very very very very poor. Even though I have enabled the WIFI calling, the calls gets disconnected or the other person can't hear anything. Even on the driveway out side my h...
Ben with Telus for 26 years. Had good and bad phones, survived all. Now, I have a Pixel 8, and the battery does not last six hours with moderate use - emails, random searches and reading news. No videos or social media. Locked with the rest of the co...
Hi, I’m a vintage phone enthusiast and basically put my smartphone in a drawer as much as I can. When my sim is in an older device, I can usually get call/text/data with my plan - but not always mms. When I get an mms message to one of these devices,...
Using an adroid tablet when in the Telus TV+ app and click on any recordings I get "Playback Error - Video playback unavailable, error TVPE-99999. Decorder Failed: c2.android.avc.decoder". I also get this error when I go into Guide and select a chann...
| User | Count |
|---|---|
| 17 | |
| 11 | |
| 4 | |
| 4 | |
| 3 |
