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Better Chat Representation

Chat started with ChristelHi! Thanks for contacting TELUS Business Chat Support, My name is Ellie. How may I help you?Christel 12:19 Hi, we recently received a cheque Invoice #327XXXXXCan you confirm that this is an invoice for (our company)? I'm ass...

When ppl call me goes to vm

For 4 weeks now when someone calls me it goes to voicemail after one ring. Now when someone calls me it says to call a different # ( some random # ) & when you do it says that voicemail box is full.Have:Swapped SIM cardReplaced my apple deviceSpoken ...

Resolved! Great call experience

Mehrshad from internet loyalty dept is the best agent to talk to. He definetly must a have raise in his salary. I can sense that he knows his job so well and tools to use to help me as quick as possible. Talks very calm and understands my situation. ...

Nomnom by Organizer
  • 2323 Views
  • 2 replies
  • 2 kudos

Giving a Customer Rep a Good Review after Call

Hello, I want to give a shoutout to a customer rep Kawal who really helped me out and was patient with me in sorting out my billing and provider transfer back to Telus. I accidentally hung up when he mentioned that I'll be transferred over to a revie...

Telus Prepaid

There has been an error with our system and we are not able to complete this transaction at this time.Please try again later, or call us at 866.558.2273.We apologize for any inconvenience.Whats with this message? I keep getting it everytime i try to ...

JF1210 by Neighbour
  • 976 Views
  • 1 replies
  • 0 kudos

Bait and switch

I recently was offered a smoking deal just like another poster said. The difference with me is that I took it then was told one of the 2 phones I wanted wasn't in stock. This went on for over a week and by the time I could talk to someone about it ap...

OhComeOn by Neighbour
  • 2401 Views
  • 3 replies
  • 2 kudos

RE: Telus TV plus App

Hi,Can anyone tell me why I keep getting a pop-up with an "ERROR' message on my Samsung S23 when I open my TelusTV app to watch tv? As soon as I click on a show to watch a screen pops up saying, "ERROR" with nothing else but an "OK" button to leave t...

Annaed72 by Neighbour
  • 1860 Views
  • 5 replies
  • 0 kudos

my telus acct per pc

Went on my telus per my pc for acct info and put in stored password etc and server hung for abit and on screen was analytics tiktok.com before the page showed a default and error. What gives and is it an indication hacking is going on. Does my telus ...

tontee3 by Neighbour
  • 1137 Views
  • 1 replies
  • 0 kudos
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