I got my Shipping Confirmation for my BYOD SIM card on April 1st, and Canada Post says it’s 2 days locally, 3 days provincial, and 4days national. Does the local Telus location for the region of the recipient do the shipping (whenever possible), so t...
I understand that if you sign up for Stream+ and you already have accounts for, say, Netflix and Disney+, then you can link your existing accounts, and that you should have the same "level" of service (like Standard + ads). However, it also says in t...
Why do I get a error page when trying to download my bills?
Why do I get a error code 404 when logging on telus app?
I had an old phone i got through telus that worked perfectly for 4+ years. Recently the battery has been draining fast so I decided to buy a new phone. Once it arrived I switched the sim card from my old phone into this new one, but now I can't recie...
Does anyone or even does Telus have a idea or guess on when out s23 series phones from Telus will get the 6.1 one UI update Samsung has pushed the update out now it's just of to Telus to push it to us.
We just got a ZTE to replace our landline. It will accept only mobility phone calls and when people with traditional landlines phone it says the number has been disconnected.
I'm starting to seriously regret my decision to switch from Rogers to Telus and it's a combination of customer service and network coverage. First off, I was horribly mislead when I got my services back in December, I got a Pixel 8Pro with a pixel wa...
Dear Telus Mobility Customer Service, I am writing to express my deep disappointment and frustration with the service I have received from one of your agents, Shubham, as well as the handling of my billing concerns by your customer service representa...
Don't know where to begin, we had a cell from Telus for 2 years, they raised our bill so high we cancelled Telus and went to another company. Since then nothing but problems, Dec 29 called and cancelled our telus mobility service, since it was a cell...
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