My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Irritating issue displaying data usage on the App when your account has multiple subscribers.

Does anyone know how to make the app recognize the number of the device the app is installed on and display your personal data usage as the primary user when there are multiple subscribers on one account? We have three phone numbers on our account an...

Resolved! Conference Calling from Home Phone

I have a Telus Home Account which includes 3 way calling. I may have a need for a larger group to have a conference call. I've been trying to find out whether Telus offers Conference calling but can't find anything online. Please advise and if possib...

eddy3216 by Helpful Neighbour
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  • 4 replies
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Resolved! Peace of mind connect plan

If I connect a tablet that has texting capability to my peace of mind connect plan is texting from the tablet included or extra?

SWA by Neighbour
  • 7620 Views
  • 7 replies
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How to Check Plan Type

How do I check whether I have a month-to-month plan or a fixed xx years plan? My internet account webpage only says "TELUS Internet 25", "Up to 25 mbps download" "300 GB monthly data". Thanks.

Jowell77 by Neighbour
  • 3929 Views
  • 1 replies
  • 0 kudos

Move

What are the basic services provided by the tech after you move into your new home? I recently had a tech setup my internet and he plugged in the modem, spent another 45 minutes aggressively trying to sell me on home security and then he left. I now ...

Joszdab by Neighbour
  • 1984 Views
  • 0 replies
  • 0 kudos

Coronova March bill

Got my March bill yesterday with home internet overage charges ($45) for going over last week.I called in and he said "they're still figuring it out"Is this true ? It'll be auto corrected.

Ali1 by Neighbour
  • 4171 Views
  • 3 replies
  • 0 kudos
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