I am currently on a bring you own device plan was wondering how I go about upgrading with that ? Everywhere I look it says yoy need to pay off the remaining device balance but I never got a device at all so yea. Any help is appreciated
I've been trying to cancel/pause my plan for months now as I'm overseas. I've called several times and sat on hold for 2+ hrs. The Live Chat is down (assuming due to COVID impacts), however there is no web form or email contact. I've tried to change ...
I have been unable to view my usage details for my Smart Hub since sometime in February. Once I log into my account and I am on the web page overview...I click on the link "view usage details" ... I get nothing but a never-ending rotating circle or l...
I rent a basement suit landlord lives upstairs . Cable is included in my rent but lately my cable box shuts off for few hrs or till next day no lan light I might get a power light might . Can my landlord be controlling my box turning it off and so I ...
I was recently contacted about paying a 10 year old account. How do I get more info on account? All they have is my name an account number and an amount. I know I am not the only person in this world with my name, I can find phone numbers on line for...
Feb. cost for home phone is $15. March cost is $17. Why the change, please?
I would like to confirm that there is no monthly charge for the "Pay-per-minute long distance" add-on. You pay only for the minutes that you actually use the add-on..
How do i update my 10 favorite numbers? I know this is not offered now in any of the plans, but i understand that if you already have it, like I do, you should be able to update them. I have done so in the past no problem, but now cannot find the way...
When I login to view my bill I get this message: "Your first bill isn't ready yet. We'll let you know by email and/or text when it's available" Normally my bill would be due about now and I would have received an e-mail notification. I cannot find an...
I want to pay my friends home tel bill through my account?I am unable to find MAKE PAYMENTS when i am in my account. Where is it?Thank you
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