My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Telus Mobility

I never had a Telus Mobility account, my cell phone was with Chatrs for many years and I just switched too Rogers. Never had Telus for even a single day. But I am getting a bill from Telus for my mobile phone. Called Telus, I was surprised that after...

RenuG by Neighbour
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  • 1 replies
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Rewards

Telus Rewards is a Joke. Tried to redeem today. Guess what ! They changed my address, Billing me they got my address correct and when I have 100 rewards they changed my home address. We have no cell phone with telus so cannot leave a text. Apparently...

Best practice.

Shouldn’t I expect an accurate invoice after ~three months of subscribing to TelusTV? Shouldn’t I expect an actual invoice? I know it comes as a real surprise to Toronotonians, but many people do not live in the Eastern time zone. If Telus is availab...

MTM by Neighbour
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  • 1 replies
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Service agreements

I’d like to start by saying I have been a paying Telus customer for over 10 years.On December 28 2023 I agreed to a certain monthly package and price of 68$ which was offered to me by Telus employee. I noticed recently, that not only just a month lat...

J-P by Organizer
  • 1298 Views
  • 1 replies
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Resolved! Apple Watch apple account

Really hope someone is able to help me i really don't think this a TELUS question but more of a Apple question just wanted to try i had apple watch series 8 i was no longer using so i wanted to give to a friend now i haven't used it in a few months b...

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Raena by Neighbour
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  • 2 replies
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Is this a scam

TELUS: , get 50% off Easy Roam on your next trip and pay only $7/day in the U.S. and $8/day in over 200+ international destinations. Text code EMR9D7B to 7626 and activate this offer today. This offer will remain on your account for 90 days from the ...

Unlinking a service from MyTelus

I forgot that I used my email address for my mom's pay and talk service. I just signed up for Telus Home Security and used my email which is linked to my mother's account. How can I unlink a service from an account?

Timmer by Neighbour
  • 1621 Views
  • 1 replies
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