Privacy and Confidential public or I would like it private not public
Private not public on tv/internet/cable and cell phone at [mod edit: private info] account with Telus. Please fix the problem. Jeanette Lim
Latest topics
Telus Mobility
I never had a Telus Mobility account, my cell phone was with Chatrs for many years and I just switched too Rogers. Never had Telus for even a single day. But I am getting a bill from Telus for my mobile phone. Called Telus, I was surprised that after...
Rewards
Telus Rewards is a Joke. Tried to redeem today. Guess what ! They changed my address, Billing me they got my address correct and when I have 100 rewards they changed my home address. We have no cell phone with telus so cannot leave a text. Apparently...
Best practice.
Shouldn’t I expect an accurate invoice after ~three months of subscribing to TelusTV? Shouldn’t I expect an actual invoice? I know it comes as a real surprise to Toronotonians, but many people do not live in the Eastern time zone. If Telus is availab...
Service agreements
I’d like to start by saying I have been a paying Telus customer for over 10 years.On December 28 2023 I agreed to a certain monthly package and price of 68$ which was offered to me by Telus employee. I noticed recently, that not only just a month lat...
Resolved! Apple Watch apple account
Really hope someone is able to help me i really don't think this a TELUS question but more of a Apple question just wanted to try i had apple watch series 8 i was no longer using so i wanted to give to a friend now i haven't used it in a few months b...
Is this a scam
TELUS: , get 50% off Easy Roam on your next trip and pay only $7/day in the U.S. and $8/day in over 200+ international destinations. Text code EMR9D7B to 7626 and activate this offer today. This offer will remain on your account for 90 days from the ...
Contacting customer service
For the love of God can you please hire some more customer service representatives? We shouldn't have to wait over 40 minutes to get someone on the phone.
Collections sent after me and wont leave me alone m
Telus suspended my home services due to an unpaid bill (my fault but I was sick) and then when I went to get everything up and running again it was a nightmare. But the worst was that 2 weeks after I paid off my bill. I was sent to collections. Now f...
Unlinking a service from MyTelus
I forgot that I used my email address for my mom's pay and talk service. I just signed up for Telus Home Security and used my email which is linked to my mother's account. How can I unlink a service from an account?
