My Account: Home and Mobility

adding a 2nd home phone number

We currently have Telus home internet and home phone bundle. How can we add a 2nd home phone number to account.

Telus Rewards are NOT

Redeemed a Telus Reward for a discount on Garmin wearable today (20% off, $30 discount). No details on reward selection page regarding limitations on reward usage until you redeem points for reward and then note in redemption terms that rewards are n...

I moved my services but still have to pay

I currently just moved my home services to my new address, everything is still the same, my network even the boxes. But now for the past couple of months i have had to pay for home services at my old adress and my new address. I dont know what to do ...

Wasn’t able to complete account registration

I keep using virtual assistant to register My Telus account but I didn’t receive any verification code in email or phone. I only received an email asking me to fill in my phone number to complete account registration but it has never been successful

Re: Graffiti removal on Telus Utility Boxes

I would like to report graffiti on one of your telus boxes. The email address is not accepting emails. Would someone please contact me?

Resolved! New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'

I'm currently on the Talk and Text 15 plan, and added $100 to my account. $15 was taken for the first month, sure. Now I'm receiving these charges listed as data usage on my transaction list, and I'm afraid I'm eventually going to forget and end up w...

Cancelling my contract

I am selling my home, but not buying another. What do i do with the boxes for my Telus system?

Please explain/justify the multiple increases over a short period of time

Please explain/justify the multiple increases over a short period of time BalanceDue Mar 27, 20221$114.68 2022March$114.68February$114.52January$108.92 2021December$108.94November$108.94October$108.94September$113.40August$108.94July$108.94June$103.3...

Over charged

I am new to forum.So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was wil...

How do you create a new prepaid account and buy a phone on line?

Suggestions please. I'm using chrome and the chat asks me for a Telus phone number which I don't have since I'm trying to buy a phone and service. Thanks John

TELUS Neighbourhood

Latest topics

adding a 2nd home phone number

Telus Rewards are NOT

I moved my services but still have to pay

Wasn’t able to complete account registration

Re: Graffiti removal on Telus Utility Boxes

Resolved! New Phone User and Phone Plan - $0.01 Charges listed as 'data usage'

Cancelling my contract

Please explain/justify the multiple increases over a short period of time

Over charged

How do you create a new prepaid account and buy a phone on line?

Prepaid plan with a promo

Scam Phone call offering a 30% discount,

Hidden Cancellation charges...

Telus calendar 2025

Can't reset my password for My Telus

Prepaid plan promotion stopped after 1 month

Noisy Manhole Cover

Not receiving calls from a particular number

Telekom Law Professional Corporation

Telus Mobility Login