My residential rental building in the Westend of Vancouver, was scheduled to have PureFibre installed, prior to the Covid-19 Pandemic. Would anyone have any information as to when Telus will resume these installations...Keeping in mind of course, the...
I just received an email purporting to be from Telus (84453064@email.telus.com) claiming my last payment was declined. Since I don’t use automatic payment and I paid my bill a couple of weeks ago I believe this is a scam. I thought you should be awar...
Looking on rental for a second box
Greetings, There is a $100 charge for text messages on my most recent bill. This wasn't mentioned when I signed up for the "10GB Promo shareable Unlimited nationwide talk and text Platinum 115". I know it's too late now, but how can I get the details...
Need puk lock
I need to cancel our account. What to I do I cant fine a telephone number to call. We are in prince George, bc.
How do I enter a new sim card
Hi, I am trying to purchase the "Nationwide Talk, Text & Data 45 for 30 days" prepaid plan for my TELUS prepaid phone. When I use my VISA card and click the purchase button on the Submit screen, I get this error: "Sorry, this service is down at the m...
How do I add this to prevent unauthorized access when hacker tries to switch my number to another provider?
I continue to receive multiple charges for $0.01, occurring at random times, often in the middle of the night. I have SMS off, but the MMS is on. The charges are identified as "data usage". Can someone please explain to me what the usage charge is fo...
