3 weeks ago
My app is not allowing me to view Wifi traffic, set time limits on wifi use, or pause devices like I was told we could.
it keeps saying "Oops, your modem can only pause a maximum of 0 devices. Please unpause all devices and try again". Yet no devices are paused.
I have called telus as well as asked my telus install person with no answers.
Any help is appreciated. We've Rebooted modems, deleted and re-installed the app various times, and tried installing app on another device with no changes.
3 weeks ago
Hello Veebee1, are you still having issues with your mobile application? Keep us posted and we'll send you a private message if you still need assistance, thanks!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
3 weeks ago
3 weeks ago
Thanks for the update!
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
3 weeks ago