Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I just received the new box (VIP5662W) and after installing it, the restart icons on the live guide is not showing. I also checked the Info for the show and clicked on Restart Show but its blank. (already rebooted the Router/PVR and all the wireless ...
I am not receiving any email to register my telus app
I know Telus no longer supports satellite TV but will they let people still using it to add additional recivers?I have 2 sat PVR's I'd like to sell if I can.
I complained a few months ago on android devices tsn 4k had this weird microstutter. That seems fixed, but now frustratingly it is showing up on sportsnet 4k while I have not noticed it on tsn anymore. Its like a weird frame rate issue on the new opt...
My internet started to have connectivity issues after renewing my plan from Telus 75 to Telus Internet Plus. Some adjustments including a second copper line to my house were made in the spring. The issues at that time were 3-4 30-60 second outages pe...
Recently our home phone has been dropping calls. We are in the middle of a call and the phone drops the call. This has happened at least 6 times now.Telus says it because there was an outage in our area a few days ago but it is still happening. Surel...
Is there a way to have the channels we receive all grouped together on the TV guide so that we don't have to scroll through hundreds of channels?
I got the new telus tv+ android boxes a couple of weeks ago and got the error message "you are not subscribe to recordings" I talked to chart support and they added recording to my account and told me it was going to be $10/month but they gave it to ...
I am having issues with my Sonos speakers. They have issues on the 5G band on this router, so I have moved them to the 2.4G band.But, the Sonos speakers now are only accessible to other devices that are using the 2.4G band. I can't connect or control...
Hello,I'm reaching out as a new Telus customer facing significant challenges with my internet installation. About two weeks ago, I created an account and scheduled an installation appointment after confirming service availability at my address. Howev...
