Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have received mixed information as to where the white box should be installed. It is on a glass table below TV but have been told it should be installed on the wall? Can anyone here tell me what is correct?thanks folks.
Hello,I just upgraded my wifi plan from 500mbps to 3000mbps, but it keeps saying "Activating" on the plan. Whenever I check my plan it is still on 500mbps, so I'm not sure what's going on or how long I need to wait for it to change. Does anyone know ...
@Rocky3@Grimmt@MrSL@Myoptic1 @broadcastguy Telus, Your "Favorite" Digital Andriod TV+ promotional tag line is "Heart It and Watch It" As loyal, paid subscribers to your platform our "My Favorites" thing to do is choose, only, the channels we wish to ...
@TELUS_Support There is a TELUS Utility box in our front yard. It already has a wrap but unfortunately it’s been graffitied. Can it please be cleaned off or rewrapped? It’s in Langley at 211th and 93rd Ave. Thank you!
@TELUS_Support Telus offers the worst customer support service I have experienced so far. I really wish I hadn't signed up with Telus for my mobility and home services. Spoke to customer service about missing porting credits ($30/month for 12 months)...
Hi, I have tried everything offered on the Telus self-help site to restore my wifi network but it still won't work. It's not my devices, it's the network itself. Can anyone help?
Hi I am having trouble signing into Global TV though Telus login. Getting this error: Reference: 0205-5773. Thank you.
Why does when porting a landline from TELUS local landline numbers that call the ported number get a "this number is disconnected" message yet when calling from a cell or outside the the local exchange the numbers can connect
My voicemail on my ll is no longer working. I have to contact telus and I am so frustrated. The AI bot thing makes me insane and then I ask for an agent and of course the wait is ridiculous and why is the NO CALL BACK OPTION! They used to have it. Wh...
With respect to Optik TV+ 21T boxes, the persistent issues with My Favorites and Recording Settings/Options are in their 2nd year. Is it asking too much:Telus, if you are reading this, are there any resolutions in the works? If so, any updates or ETA...
