Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
My voicemail on my ll is no longer working. I have to contact telus and I am so frustrated. The AI bot thing makes me insane and then I ask for an agent and of course the wait is ridiculous and why is the NO CALL BACK OPTION! They used to have it. Wh...
With respect to Optik TV+ 21T boxes, the persistent issues with My Favorites and Recording Settings/Options are in their 2nd year. Is it asking too much:Telus, if you are reading this, are there any resolutions in the works? If so, any updates or ETA...
Anybody who had experience TV lost its signal?
4 weeks ago I contacted you to try and renew my internet plan as I was finishing on my 2 yr deal. At the same time I was interested in setting up a new VOIP services a new cell phone plan. I contacted Business as I am thinking of setting up a home of...
Two bugs I've noticed:1. If I am watching live tv on the app running on the Apple TV and I switch to a different streaming app, the Telus audio keeps playing on top of everything else. I have to force quit the app to stop audio from playing.2. If I d...
Episode 1 of 10 isn't available?!
I wanted to move my router to my room so I could connect my desktop directly to it with a cable, but as far as I can tell, only one wall jack is active at a time for DSL. Is there a simple way to swap it myself, or should I contact a professional? I ...
The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing!I have be through the instructions 4 or 5 times and with 3 controllers (the one I was using, an perv...
I want to create a second network on my home internet. From what I've learned TELUS provides 2 external IP addresses with there home internet plans. This seems to be the simplest solution for setting up a separate network on the second IP. I am new t...
Right now my cell phone stopped connecting to the telus network. As a result it has taken me a 45 to sift through the ai gate keepers prompt's just to speak to a real person, all while telus ai tries everything to not allow me to speak to a real pers...
