Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, we have moved to a new apartment, we have informed our new address, they tried to contact us via the hotline, but unfortunately our English is still bad(((. Therefore, we need one of the employees who speaks Ukrainian or Russian, otherwise we ...
The Apple TV app, or the app in general, is relatively bad design for live tv watchers. If possible, I have a few suggestions for the development team. I wish we could navigate quickly to the Guide, like pressing up on the controller would access the...
Our building decided to go fibre optic. Telus's contractor has been out twice but has been unable to install it. I was told that they could pair it with our copper wire but in over 2 months, I cannot get any answers re how to get this done, when our ...
We signed up for Telus Internet and home security. A technician was supposed to come to our place to set up the equipment. He did not show up to the first appointment.I requested another appointment which was set for two days later. I stayed home (us...
@ Disappointed in my new hub. I have been with Telus for over 30 years1. It needs two electrical plug-ins to work,2. Is 2 pieces which the tech said one is booster(?), which I apparently don't need as I have good reception in my house and he did not ...
This channel disappeared from my listings yesterday. Any reason why?
I've moved countries and couldn't bring my 4 bay Synology with me. I didn't think to set it up at my parents' house so I could access it remotely, which I'll do when I next go back home for a visit, but that won't be for at least another 6 months. In...
I heard about and wanted to confirm that Telus is making an elderly woman with mobility and health issues wait 5 days before restoring her home phone service which is required for medic alert to work? As a member of the family this is quite concernin...
How can I upload or downlodl 10GB of data when none of my devices are offline. I shut everything down for over 12 hours and check my usage once back online and it showed that I either had uploaded or downloaded 10 GB of data. Sorry but that doesn't m...
