Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
After several years of PVR recording, something has changed and not for the better. Settings are changed automatically. You program the PVR to "delete when I want" it changes it to "delete after one recording". You put "first run" it changes it to "r...
My installation has been confirmed between 4 to 6 times, within weeks, and days before the schedule day. It still pending, should be happen today between 9 to 11 am but nobody has called or let me know why the delay. Im waiting and I cannot reschedul...
Never had a problem in last 5years
Hello,I'm having a really hard time getting IPv6 to work. Please help.Here's my setup:- Telus PureFiber X 3gbit- NH20A router provided by telus in Bridge mode- PFsense firewall connected to the 10gbit bridge port From the various googling I've done I...
Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?
Hi, I've been trying to apply port forwarding for quite some time for all kinds of needs, but I've never been able to do it successfully. To make a long story short, the only way I can be visible and accessible from outside the network is to put my P...
I'd like my immediate family members to be able to download and use the TELUS TV+ app without sharing my same login credentials I use for billing and other TELUS services. Help with creating login profiles for family app usage?
After almost 15 years with this company it has gotten bad enough to the point that we are taking our business elsewhere, time and time again charges added, billing changes without notice or reason, promises of promotions and credits that after the ph...
I'm so tired of wasting my time on the phone, and. no one will reply to email, I requested to cancel my Internet and Business Cable, you canceled my Cable, but not the the Internet due to a "glitch with the phone number on the account being canceled"...
