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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 125982 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57909 Views
  • 43 replies
  • 7 kudos

Resolved! How to watch channels with a home icon

Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?

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newio by Organizer
  • 3782 Views
  • 8 replies
  • 0 kudos

Resolved! T3200M port Forwarding not working

Hi, I've been trying to apply port forwarding for quite some time for all kinds of needs, but I've never been able to do it successfully. To make a long story short, the only way I can be visible and accessible from outside the network is to put my P...

TELUS TV+

I'd like my immediate family members to be able to download and use the TELUS TV+ app without sharing my same login credentials I use for billing and other TELUS services. Help with creating login profiles for family app usage?

RobDunn by Neighbour
  • 1171 Views
  • 1 replies
  • 0 kudos

What is wrong with this company!?

After almost 15 years with this company it has gotten bad enough to the point that we are taking our business elsewhere, time and time again charges added, billing changes without notice or reason, promises of promotions and credits that after the ph...

Justin7 by Neighbour
  • 1061 Views
  • 1 replies
  • 0 kudos

Is it possible to rename devices on the Modem admin URL

Hi everyone,I am new to this so I might not have the right terminology.I am trying to understand my home network (Telus PureFibre Gigabit).I use the Telus Connect app on my iPhone and I have renamed all of the devices on it (bdrm tv, lvrm tv, bdrm ST...

LenC by Friendly Neighbour
  • 1619 Views
  • 3 replies
  • 0 kudos

Wireless hdmi transmitter-receiver

My modem and the Google tv are on the opposite walls.Can I use wireless hdmi transmitter and receiver between the Telus box at the modem and my tv?Will the picture and sound quality be good on the tv?Or, a direct connection with a long hdmi cable wil...

SC_ca by Neighbour
  • 1216 Views
  • 1 replies
  • 0 kudos

Data Throttling

I have 50 gb left on my plan but for the last couple of days It hasnt been working. It is 15 days before I have to turn in my phone. Is it possible they are deliberately throttling it to incentivise me going in to get a new contract?? I have never ha...

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