Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126373 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 57952 Views
  • 43 replies
  • 7 kudos

Data Throttling

I have 50 gb left on my plan but for the last couple of days It hasnt been working. It is 15 days before I have to turn in my phone. Is it possible they are deliberately throttling it to incentivise me going in to get a new contract?? I have never ha...

Can you make it so I can watch a PVR show on my phone?

Unfortunately, Optik doesn’t let me watch taped shows on my phone like Shaw does. So I have to watch reality shows my husband doesn’t like after he’s gone to bed- instead of watching them while I’m cooking dinner. Yes I know I can wait 2 days and wat...

Bigmom by Organizer
  • 1242 Views
  • 1 replies
  • 0 kudos

No reminder for Internet Promotion Expiration

I wish Telus would remind their customers their promotion is about to expire before billing for the full amount. I think giving the customer a chance to renew and pay a lower cost would be great, especially in today's economy.

JoFu by Neighbour
  • 913 Views
  • 1 replies
  • 0 kudos

Move out service but no equipment!!

Hello, We scheduled our move in/out to a new building; however, the instructions said to take the equipment with us so the technician could install it in the new apartment. We don't have internet equipment since our current building has the modem set...

AlexSt by Neighbour
  • 1753 Views
  • 3 replies
  • 0 kudos

Recording and fast forward, rewind

Can you fast forward and rewind while a recording is still in progress? If it is 30 minutes in of a 60 minute program, can you start watching it and ff/rewind within the first 30 minutes? Can you go back and replay something in live tv like on hard d...

newio by Organizer
  • 2034 Views
  • 2 replies
  • 0 kudos

Intermittent Internet

Hello Everyone, Since Telus wants to charge me $175 for a tech to come fix the issue i have been having off and on for months, i figured i would try here. Basically my network had been setup from my fiber line into my Nokia ONT to the Telus Network A...

Trending tags
Friendliest neighbours